Small association teams spend their weeks on the same admin: posting renewals, fixing records, answering the same member questions. We take that work on as an extension of your membership desk, without you adding headcount.
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When a member updates their details, they expect the next notice to know. We treat every change as something the association promised to remember.
A member who hears from you before their date renews more often than one who hears after. We build the cycle around that.
Most member questions have a known answer. Answering them the same day keeps your staff free for the ones that do not.
Associations and member bodies with a small staff and a membership list that has outgrown a spreadsheet and a shared inbox.
Remote (US) · Part-time · 20–25 hours a week
Run the daily membership desk for our client associations: renewals posted, records current, member questions answered.