About Unionpoint

How we got here

We began with one professional association whose two-person staff spent more time on renewals than on members. Taking the records and reminders off their desk turned into a way of working that other small associations asked for too.

Today we support membership desks that need records and renewals handled well without adding headcount. Each association keeps its own voice and decisions; we keep the admin moving.

What we value

• Accuracy first. A member record is only useful if it is right.
• On schedule. Renewal reminders go out when they are due, not when someone remembers.
• The association decides. We handle the routine and bring every judgement call back to the association's staff.