Unionpoint
What we do

What we do

The routine side of running a membership: records, renewals and the questions members ask every week.

Member records

New members, changed details, categories and dues status kept current in your own database.

Renewal cycle

Reminders on schedule, renewals and payments posted, lapsed members followed up in your association's voice.

Member help desk

Routine member questions answered by email the same business day, with anything unusual passed to your staff.

Membership reporting

A short weekly view of joins, renewals, lapses and open questions.

How we start with an association

Step 1

Learn your membership

Categories, dues, renewal dates and the questions your members ask most.

Step 2

Write the playbook

Every routine task written down in your association's words, agreed with your staff.

Step 3

Run the desk

We take over the daily work and report weekly, with your staff kept in the loop.

Join the team